"Future of Work" is more than just another buzzword. It is NOW. We all know 2022 or 2023 will not look like last year. Everything about work is changing. Talent wars are intensifying. Skills gaps are widening fast. Workspaces are anywhere and everywhere. What else could be in store for the workplace, workforce and the nature of work itself?
This track focuses on three pillars driving innovation in the workplace - People, Place, Technology; delivers thought-provoking inspirations and concrete solutions to prepare you for a future that's not yet defined.
Count yourself among the thought leaders blazing new strategies for outpacing your competitors in talent wars, bridging skills gaps with AI-powered automation, building a diverse workplace with empathy and agility, and to learn how to lead your business through this time of change.
Our Speakers
Cities like Hong Kong are rapidly evolving, driven by governments, talents in the cities and more and more importantly, technology. Where does the future of Hong Kong as a global city look like in the future? How will technology and innovation reshape the way Hong Kong is structured? Joining us with the insightful dialogue about our paveway to revive Hong Kong with energy, technology and future-proof city map. Work From Home (WFH)—working from any remote location, or a combination of remote and working in the office—is here to stay. Both companies and their employees recognize that many jobs can be performed remotely, without potentially impacting productivity. Physical offices are slowly opening across the world. Employees are seeking flexibility, pursuing greater balance and meaning in life, and recalibrating their priorities. Employers are now more willing to provide the space and flexibility that employees need. As companies battle for talent in the face of tight labor markets and labor shortages, an effective hybrid working model can potentially become a key employer brand differentiator and productivity lever, because of its potential to attract, engage and motivate employees. One size isn’t fitting all—so, companies will need to find a hybrid model that best suits their own business objectives and cultural contexts. As organizations move forward to craft their own versions of hybrid working, they must recognize and navigate the potential landmines. This session, moderated by Dr. Sandhya Karpe – Leader, Asia Human Capital Center of The Conference Board of Asia discusses emergent models of hybrid working, how companies in Asia are rolling these out, dilemmas they are facing and recommendations for addressing them. Two eminent human capital leaders from the region – David Lim, Senior Vice President, People, PVH Asia Pacific and Handi Kurniawan, Group Head of The Jardines Learning Academy at Jardine Matheson will share their experiences and insights during the discussion. COVID has brought tremendous changes to the business world by bringing many daily processes online and accelerating the process of digital transformation. Many employees now prefer and ask for work from home arrangements. This brings a significant change to the management of companies. Neufast has developed a remote video interview and assessment solution that help business navigate remote recruitment using technologies while striking the balance to satisfy personal data privacy concerns. This talk will also discuss the user cases and the business results the system has delivered. Sensors have matured in recent years; organisations have adopted this technology to collect data in its various forms. The data these sensors collect can range from temperature, footfall traffic, IAQ, occupancy, frequency of use, facility maintenance to name a few. Our panel will share their thoughts on usage, output, and how to best use these sensors now and most importantly the future, How do we define talent? Who do we give the right opportunities to grow, and how biased are we in our selections? In this session, we dismantle common misconceptions about talent shortage and availability, and provide a solid proof that empowerment is the key for growth and retention. Work-life balance is the most desired factor for a job hunting candidate, as survey reveals. Yet it remains the most unmet expectation. Among many other employers’ virtuals, how can companies effectively communicate their working culture and attract talents who align with it? How to cultivate a productive environment benefiting both the employees and employers? Technology creation and adoption has rapidly accelerated under the pandemic, playing an increasingly prominent role in our economy and lives, and opening up exciting new opportunities. However, the tech industry continues to have a distinct gender gap, with women only representing 26.7% of the global technology workforce, of which only 5.5% are at CEO level. Why is it critical for the tech industry to prioritise gender diversity this next phase? How can organisations create gender inclusive workplaces in the Hong Kong tech space? The way we shape our workplace shifts as fast as technology breakthroughs. The pandemic has definitely reshaped our workplace unprecedentedly, it also offers us some insights into the future of the workplace. Taking a further look into 2030, let’s deep-dive into the megatrends surrounding it. Attention to workplace diversity and inclusion (D&I) has been on the rise in recent years. However Hong Kong / Asia seems to be lagging behind, most of the companies have not enacted any non-discrimination policies in workplace. In the Asian workplace culture, being openly LGBTQ+ may seem to be a hindrance to one’s career prospects; discussing sexual orientation or gender identity at work would also be conceived as “unprofessional”, therefore most LGBTQ+ employees would rather remain closeted in the workplace. Given that tech itself is a special space that embraces individuality & innovation and breeds more openness towards diversity (half of Glassdoor’s top companies for LGBTQ+ people to work in were tech companies), it would be insightful to see what tech industry is doing to embrace a more inclusive workplace in Hong Kong, and thus inspired the other industries to take part. As businesses compete for talent, expand into new markets and accelerate innovation, they need to commit and prioritise D&I to create a truly inclusive environment that will be attractive to future generations of LGBTQ innovators and consumers. The way we work changes along with technology advancement and the rising attention to work-life balance, same applies to the workplace design. To adapt to our future need in work and emphasis on employee wellness, how to design a future-proof workplace for corporates? If employers learned anything from the ‘great resignation’, it’s that workers must not be taken for granted. They can be a force detractor or a multiplier. Thomas will share key findings from PwC’s recent Workforce Survey (July, 2022), in addition to his own thoughts on how to attract and retain top talent, especially millennials and Gen-Z. Companies must act on people analytics to become more transparent, improve trust, align on purpose, and ultimately create inclusive and safe environments for diverse talents to grow. There are over 70,000 disabled employees in Hong Kong, some are serving in Hong Kong’s leading industries such as financial services and trading. Despite the physical and mental challenges, they contribute to the economy and bring values to companies just like everyone else. How to leverage technology to unfold their potential further? Employee experience has become a buzzword, a point of focus, or even a competitive advantage for companies in fighting for talents in the past few years. Did the concept brew from the Great Resignation? Is it a new hype or is it here to stay? Since we are moving out of the pandemic, the future of work balances more towards a work-life blend prioritization over titles or promotions. The need for top notch technology is greater than ever, while there are plenty of talent pools ready to support this change. Great leaders understand this flow and actively promote and support talented individuals from various backgrounds. Hybrid work is here to stay. The pandemic has led to a stabilisation of remote work and profoundly challenged long-held attitudes about how, when, and where work is done. Organisations should focus their attention on the agile worker experience whilst also covering the needs of the hybrid employee interacting with the corporate workplace by digitally enhancing the office collaboration spaces. On top of that, the safety, health, and wellbeing of employees and customers are more crucial than ever for all businesses and workplaces to consider. The right technology and policies can empower your business to adapt seamlessly to changing compliance demands. Technology is not the magic bullet, though— rather, it is the enabler for hybrid workplaces to ensure an open flow of information. This presentation will walk you through the essentials - SPACE, PEOPLE & TECHNOLOGY, how to incorporate them to make hybrid working successful. There is always be a “Future of Work”, and it is a topic that has been discussed since the industrial revolution. As we now at the convergence of the Information Age and the Anthropocene, the relevance of ‘work’ itself and it benefits to the individual and society are being questioned. Hassell has been working with some of the most innovative organisations on the planet to create places that deliver meaning to people beyond simple productivity goals. This presentation will forecast what is to come, supported by a post-covid survey of over 800 office workers across 4 continents. During the pandemic, technology has revolutionised how we work - the hybrid work mode is here to stay. Apart from the core factor of pay, what else do jobseekers prioritise in their careers? Are corporations doing enough to attract and retain talent? In this session, we’ll share the latest market trends with jobseekers and employers to create the best job matches. Technology has changed the way we work, collaborate, and socialize. Office designs in Hong Kong and across the world have embraced the shift from a conventional cubicle-bound corporate design (Workplace 1.0) to an open-floor plan with flexible workstations (Workplace 2.0). We are now moving towards Workplace 3.0 which prioritizes employees’ wellness and happiness. In this presentation, I will share LAAB Architects’ design experiences with clients from a wide range of sectors, including tech companies like 9GAG and GoodNotes, to discuss this paradigm. Established in 1999 in Silicon Valley, RingCentral has been a leader in Unified Communication as a Service (UCaaS). Inspired by the vision of “Work From Anywhere”, RingCentral’s cloud communication platform provides a reliable digital core for business collaborations anywhere, anytime, on any device. The pandemic has accelerated many changes in traditional work models. Whether you are in a hybrid workplace, expanding business across locations, or simply in need of a new communication method for new business models, RingCentral’s cloud platform enables enterprises of all sizes to digitalize effective communications and thus innovate and unleash new business possibilities. Programme
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Ms. Rainie Pan is a founding board member and managing director of the Hong Kong PropTech Association. She is also a Principal at Oliver Wyman, focusing her work in the digital and financial services practices and currently leading the firm’s regional Social Impact initiatives in Asia Pacific. Rainie brings diverse experiences from fintech, proptech, and organizational transformation as a consultant, an in-house strategist and an entrepreneur. She also serves in various volunteering capacities at non-profit and public sector organizations, including the Hong Kong Science and Technology Parks, the Hong Kong Blockchain Society, and the Cherie Blair Foundation, providing coaching and mentorships to female entrepreneurs and students. Rainie holds a master degree in Global Finance from the HKUST and NYU Stern, and a bachelor degree in Actuarial Science from the University of Waterloo. She is also a charterholder of CFA and FRM designations.
Mashiat Lamisa, a socially conscious product & design engineer, very recently joined as a Product Manager at Lalamove. She has previously worked as a Product Engineer building digital and hardware products for entrepreneurs. She co-founded a medical startup in Hong Kong that helps sterilize stethoscopes in a cost-effective way. She loves to harness her innovative thinking and design acumen to find solutions for the most pressing societal challenges like circular economy and accessible healthcare. She co-founded Asia’s first electronic device repair community. And devices that cannot be repaired or fixed? She turns them into jewelry through her social enterprise Projekt that helps people turn their broken computers into art and wearables. Her TEDx talk encourages people to bring an end to throwaway culture and know how to fix their own devices. Graduated first class from HKUST, this changemaker awardee wants to create a big impact in the realm of electronic waste.
Fiona joined The Women’s Foundation as CEO in September 2017, combining her senior leadership experience with a passion for TWF’s mission to serve marginalised women and girls in Hong Kong. Her responsibilities include strategic planning, donor relations, overseeing grants and programmes, as well as government relations and community outreach. A former lawyer and Hang Seng Index company secretary, Fiona has lived in Hong Kong for over two decades having cultivated a career as a senior legal professional and adviser to a number of leading corporations in Hong Kong and around Asia including PCCW, AIA, AIG, Aviva, Chow Tai Fook Jewellery as well as SMEs, start ups and non-profit organisations. She is the Co-Founder of Room to Read's Hong Kong Chapter and helped establish the Regional Programme office in New Delhi, India. She is former Deputy Chair and a Director of the Australian Chamber of Commerce Hong Kong (AustCham), and was Founder and Chair of its Women in Business Network. In 2015, Fiona won the People’s Choice Award for the Advancement of Women in Business at the AustCham-Westpac Australia China Business Awards. In 2020, Fiona was selected as the winner of the "Outstanding Achievement" award for the Women in Business Law Awards Asia 2020 for her professional accomplishments as well as advocacy and influence. In 2021, she was recognised at the AmCham Women of Influence Awards 2021 as Non-Profit Leader of the Year for her work to advance gender equality. Fiona holds a Bachelor of Arts (Honours) and Bachelor of Laws from the University of Sydney and is a Fellow (FGIA FCG) of the Governance Institute of Australia and the Chartered Governance Institute, a member of the Law Society of New South Wales, Australia and a Graduate member of the Australian Institute of Company Directors (AICD) and sits on its Hong Kong Committee.
Otto Ng Cofounder and Design Director, LAAB Otto is the Design Director of LAAB—a laboratory for architecture and art dedicated to innovative, social, and sustainable designs that shape our future. He graduated from MIT and worked in the US, UK, and Italy prior to cofounding LAAB. An innovator at heart—Otto was honoured among TATLER Asia’s Most Influential in 2022. LAAB LAAB is a collective of architects, designers, engineers, makers, and sociologists collaborating laterally to bring visionary designs to life. Notable projects include K11 MUSEA, the offices of GoodNotes, 9GAG, Leica, Cartier, and recently the M+ museum restaurants, and the Hong Kong Stock Exchange. Projects of LAAB have received recognitions from global design communities, including the Japan Good Design Award BEST 100, the Architizer A+ Awards, and Archdaily TOP 100. In 2020, LAAB was awarded the “Design Studio of the Year” by INDE Awards and was featured as one of the “Next Progressives” by ARCHITECT Magazine.
Wilson Ching is CommScope’s Regional Director, RUCKUS Networks, Hong Kong, Macau and Taiwan. He is responsible for leading and driving CommScope’s networking sales in these markets. Wilson has more than 25 years of experience in sales management, mainly in the IT sector. Prior to CommScope’s RUCKUS Networks, he spent 10 years in Extreme Networks as Country Manager for Hong Kong and Macau. Before that, he worked in Nortel Networks and Philips in a Sales role, including managing partnerships in Channel Sales. Wilson holds a Bachelor’s degree in Electronics and Electrical Engineering from the University of Birmingham in the UK.
Lerrence moved from NY to HK in 2015 after years of experience covering various roles in Real Estate. Lerrence currently serves as the Cluster Head of Property for SCB, managing a portfolio of 2MMsf Properties. It is an exciting moment to be in this industry with new disruptive competitors like the arrival of virtual Bank, innovation like chatbots that challenges the current customer service model. Before joining the Bank, he had a brief stint running an asset management firm as a Managing Partner for the wealth management business.
Caroline is Head of Global Workplace, Community & Innovation at Ericsson. Her role is responsible for designing the workplace ecosystem experience for the Ericsson Community, creating a tool for a competitive advantage for the business and employee satisfaction & impact. Solutions are led by understanding our people, business, and innovation. Caroline was the 2019 Corenet Global Young Leader of the Year.
Truddy heads up Consulting, North Asia, at JLL. She is a subject matter expert in Workplace Strategy and Change Management focused in workplace transformation efforts for corporate occupiers. She connects workplace strategy with design and apply organizational change management expertise to develop workplace solutions aligning business goals and optimizing employee performance. She pays attention in identifying opportunities to foster company culture, desirable employee experience, effective spatial requirements to achieve high performing workspaces for dynamic organisations.
ROF Media is a custom publishing business creating content for the local and regional building industry. With a principal focus on Architecture, ROF Media’s flagship title, PRC Magazine, recently celebrated 20 years as Hong Kong’s most ubiquitous publication focusing on the built environment.
Matthew is a seasoned senior executive with more than 20 years of management experience within the professional services industry. His career started in Project Management and progressed to in-house project delivery of corporate real estate and IT projects through to regional sales and business development. His focus is on business management, business strategy, client engagement, new business development, sales management and account management with multinational clients throughout the APAC regions. Matthew has extensive global experience, with a deep understanding of doing business in the Asia Pacific region where he has been based for most of his life. He utilizes strong leadership and man-management to develop and implement strategic plans and attract, coach and guide successful teams within the organization. As Vega Global's deputy CEO, Matthew is responsible for the business's running and growth globally. Through his strong management background, he closely works with the executive leadership team and country managers to align the strategic objectives, ensuring all of Vega's efforts are delivered consistently in a tangible, efficient, and effective manner.
Bringing with him deep industry experience in both tech and logistics, Bill Lee joined JobsDB Hong Kong as Managing Director in 2021. He leads the company’s sales, operations and strategic development. Previously he was the Director of New Verticals at Foodpanda, developing the “quick commerce” model in Hong Kong from the ground up. In addition to his time at Foodpanda, he also led multiple businesses in e-commerce, delivery and logistics. Bill holds a Bachelor’s degree in Computer Engineering from Multimedia University in Malaysia, and is an avid debater.
Dr. Sandhya Karpe is the Human Capital Center Leader in Asia and Program Director of the Asia Learning, Development & Culture Council and Asia Diversity, Equity & Inclusion Council at The Conference Board. In addition, she is the CEO of Imagine Education Design Studio, a leadership development advisory firm with a global client portfolio. She brings 35 years of cross-cultural experience in human capital development, having worked consultatively with multinational and regional organizations, as well as business leaders across five continents, and a unique combination of strong business leadership and deep academic and research experience. Sandhya’s past experience includes top leadership roles at top-tier global institutions. She has consulted extensively with senior executives and L&D teams across the world to co-create leadership development solutions and facilitated workshops for executives at all levels. She has been a mentor/coach to business leaders, enabling them in successful career, role and geographical transitions. Sandhya was Managing Director at Duke Corporate Education in Singapore, leading some of their key client engagements in APAC. She “started-up” Temasek Management Services’ (TMS) Academy in Singapore as its founding Head and Chief Enterprise Learning Officer, responsible for setting up and building the organization. Prior to TMS, Sandhya was with The Wharton School of the University of Pennsylvania, USA as Head of its Custom Executive Education business and member of its Executive Committee. She led a large professional services team with overall P&L responsibility for the division’s global portfolio. Her key contribution was the expansion of Wharton’s business and footprint into key emerging markets including India, China, APAC and the Middle East. Sandhya has been an Associate Professor at NMIMS in Mumbai, India in the areas of Organizational Behavior and Leadership. She is the recipient of the prestigious Chevening Gurukul Scholarship awarded by the British Government, for study at the London School of Economics and Political Science (LSE), in recognition of her outstanding contribution to her profession. Sandhya holds an MBA from Queen’s University, Canada and a PhD. from the Indian Institute of Technology (IIT), India both with a focus on Organizational Behavior.
Mr. Alan Wong is currently the Asia Pacific Regional Vice President for AnyDesk Software, a leading Remote Desktop Software company Headquartered in Stuttgart, Germany. He has more than two decades of experience in building and leading high-performance teams for companies expanding into Asia. He is passionate about personal development and believes a company should invest in developing their employees to bring out the best in them. Born in Hong Kong and grew up in Australia, Alan speaks fluent English, Cantonese and Mandarin. He has a solid technical background and started his venture back in Asia via a Consultant job relocating to Hong Kong in 2005. There, he spent 17 years growing a US based Software company where he moved up to the regional top job and achieved an amazing 100% market share in some markets before leaving his legacy to his team to continue his success while he moved to his new role at AnyDesk. Alan is an active speaker who like to combine thought-provoking visions of the industry landscape with practical advice on the subject matter. He is enthusiastic about sharing and nurturing future talents and provide students / interns with unique learning opportunities in IT companies.
Dr Dennis Lee is the Co-Founder and CTO of Neufast and have developed the AI-Powered video interview and assessment platform of job candidates. Graduated at Imperial College London with a PhD in Engineering, he has more than 15-year experience in R&D and bringing new products and solutions developed from the latest research, technology and business models to market and achieve significant sales. He has also developed proprietary technology with patents for the protection of personal information in the video data. He is very keen in digital transformation and helping business and individuals to reach their full potentials through efficient management and the use of technologies. Dennis Lee 博士是 Neufast 的聯合創始人兼首席技術官，並開發了人工智能驅動的求職者視頻面試和評估平台。他是倫敦帝國學院工程學博士，在研發方面擁有超過 15 年的經驗，並能有效將最新研究、技術和商業模式開發的新產品和解決方案推向市場並取得可觀的銷售額。他還開發了專利技術用於保護視頻數據中的個人信息。他非常熱衷於數字化轉型，擅長通過高效的管理和技術的使用以幫助企業和個人充分發揮潛力。
Estyn Chung is the General Manager of Uber for Hong Kong, overseeing local operation and is responsible for growing the business in Hong Kong. Estyn believes that efficient point to point mobility coupled with technology and innovation is not only beneficial to riders in Hong Kong, but is also an integral step to fulfilling Hong Kong’s smart city ambition. Prior to Uber, Estyn spent over a decade in Investment Banking in Asia and Australia with UBS, a Swiss Bank. He then went on to become a Co-Founder and CEO of CANOPY, a career platform for millennials headquartered in Hong Kong. Estyn led CANOPY’s efforts to become a leading career portal for next generation talent, which included overall responsibility for the strategy, product roadmap, team development and customer acquisition. He holds a Bachelor of Commerce and Bachelor of Laws from the University of Melbourne.
Julio Orr is an Australian entrepreneur with more than 15 years of experience in the Human Capital, HRTech and EdTech space. He has worked in boutique and global search firms in Hong Kong and Shanghai, before building and selling his own recruitment business. He is currently the Founder & CEO of Happyer.io, the fastest growing next-gen career platform that is reimagining how companies and candidates connect in the new “future of work” world. Happyer works with 500+ unicorns and corporations like Deliveroo, foodpanda, WeLab, GOGOX, Morgan Stanley, Citibank and others to attract, hire and retain talent.
Thomas is a Cambodian-American consultant with 5+ years of combined consulting and industry experience in the areas of HR transformation, talent strategy, change management, innovation, HRTech, people operations and data analytics. He has spoken at dozens of events around the topics of HR Trends, the Great Resignation/Reshuffle, Future of Work and Millennial and Gen-Z Talent Strategy. Thomas is the Co-chair of PwC LGBT network, Shine and corporate liaison for male allies initiative. Prior to joining PwC, Thomas helped launch and run a leading HRTech company as Chief Operating Officer. Before that, Thomas was an Innovation Consultant at an Innovation PaaS company advising Fortune 500 clients on their innovation/marketing/HR strategies. The SMEs Thomas has helped launch and grow raised investments worth US$25+ million. Thomas holds 3 Bachelor Degrees (BA/BS/BBA) in Economics (USA), Political Science/International Relations (USA) and Business Administration/International Business (France) and a Master of Sciences in Applied Economics (Hong Kong). In addition to the USA (Washington D.C. & Orlando, FL) and France (Nancy), Thomas has also studied/lived in Germany (Lüneburg), Taiwan (Taipei), Cambodia (Phnom Penh) and China (Guangzhou, Suzhou & Xi’an).
Charlotte is currently the People and Culture Director at Klook. She is passionate about building strategies and initiatives that bring impact to ever changing businesses and people challenges. Her specializations are talent acquisition, employer branding, organization development and change management. Prior to Klook, Charlotte spent her early years in the luxury retail industry pioneering business expansion in China. In view of her interest in connecting with people and her strong beliefs in talents, she made a career move to Human Capital Management and spent her last 10 years in Michael Page, KOS International and K11.
David Lim is the Senior Vice President, People, PVH Asia Pacific. In his role, he has the regional leadership responsibilities and accountabilities to lead and drive people strategies and initiatives across Commerical division for Calvin Klein and Tommy Hilfiger brands across Asia Pacific region. Most recently, he has taken up added responsibilities for Supply division for HR supporting Asia, Indian Sub-Continent and Africa regions. With over 30 years in this field of work spanning across different industries as well as other Fortune 500 companies, his experiences are broad and varied. Before he joined PVH, David has worked in Walmart and Standard Chartered Bank. David is an accomplished and savvy HR Executive with proven track record and expertise as well as an indelible reputation for delivering inventive HR strategies and client-focused solutions that improve profitability and productivity. Recognized for transforming and shaping workplace culture with progressive and forward-thinking talent strategies and people practices that bring double-digit revenue growth while attracting and retaining talent in a cross-geographical and multi-cultural environment. Broad experience building profitable start-up divisions, growing business lines, M&A transactions and integrations as well as streamlining business operations. Proven ability to mentor and develop leaders within the organization as well as building consensus that consistently create momentum to implement strategic initiatives. David is born and raised in Singapore, educated in Australia and served in the Military as a Paratrooper for 3 years, being trained in pre-emptive operations (strike and reconnaissance missions) in hostile environments. Having lived and worked in the United States, Taiwan, Thailand and other locations in Asia. David graduated with Master degree of Human Resource Management from Curtin University of Technology and holds a Bachelor of Business degree, major in HRM from University of Tasmania.
Handi Kurniawan has an extensive global experience as a human resource executive at General Electric, Standard Chartered Bank, Sinar Mas and Jardine Matheson, having been based in Indonesia, Malaysia, Singapore, Hong Kong, Beijing, Taipei and the United States. He is the author of a bestselling career book, Go Global – Guide to a successful international career, Global Career and The Brain Master. His latest book Great Advice is being published in both English & Mandarin. (2022) Handi has an MBA from the University of Western Australia; Master of Education at the University of Michigan and post graduate diploma from Japan America Institute Management of Science, Hawai’i. His unique career signatures include: - How he made career transition from finance to HR professional. - How he developed his global career. Coming from a small city in Indonesia he now has lived and worked in seven global cities in the world. - How he produced four books and shared his experience and coach professionals from junior to C-Suites levels. - Multiple global award-winnings L&D professional.
Lefteris Ntaflos is the Head of Training of ITCS Group, and he has been a technical trainer for several years, having trained and placed hundreds of consultants with organizations all over the APAC. He acquired his PhD in Computer Science at the Hong Kong University of Science and Technology and has published articles in major conferences and journals. He brings experience in software development lifecycle, methodologies, and testing, while cloud and AI are among his interests. His hard-working style and outgoing personality help him manage large teams effectively. The training and coaching department of ITCS, the Olympian Academy, plays a crucial part in the company's global ambition. This division inside ITCS, targets training individuals for their first IT role, helps them return to work, or encourages them to change professions. This is an opportunity for growth; with The Olympian Academy, ITCS becomes present in larger markets and industries, and serves numerous clients on a global scale.
As the Regional Sales Director in charge of Crestron’s operations in Hong Kong & Macau, Jeff Ng is responsible for spearheading the development of Crestron’s sales strategies and core sales team in the two regions. Jeff is senior sales execute with almost two decades of experience in the Information Technology (IT) and Audio Visual (AV) industry. He brings with over 13 years’ experience for promoting value of Crestron, he has been instrumental in refining Crestron’s customer engaging model to enable sustainable growth. Prior to joining the company, Jeff held a managerial position at Automated System where he oversaw business and sales strategies for its IT solutions and services. Jeff holds a Bachelor of Business Administration degree in Management Information Systems from City University of Hong Kong.
As the Product Manager in Northeast Asia, Mavis Leung takes care of the regional Go-to-Market strategy for Crestron products and leads the system design team to provide solutions, system architecture and consultancy services for control automation in smart offices, campus, building and home. Mavis is a young talent in Information Technology (IT), Audio Visual (AV) and Extra Low Voltage Engineering (ELV) industry. With solid experience and academic background in Electronic Engineering and Computing, she has embraced the technology evolution of control automation and AV industry by leverage Crestron Technology and elevated the integrated solutions by her innovative ideas. Before her Crestron life, she worked for a Mega Resorts and Entertainment Project in Macau as an Extra Low Voltage (ELV) engineer and Product development for semiconductor as a Project Engineer in Hong Kong Science Park. Mavis is a lifelong learner. She graduated with a Bachelor of Engineering (Honours) in Electronic and Communication Engineering from City University of Hong Kong and now is pursuing the Master of Science in Electronic Commerce & Internet Computing in University of Hong Kong.
Heather brings over 20 years of experience with a critical focus on technology and corporate real estate project and program execution delivery. Her extensive background in the client-side's commercial real estate selection and contractual obligations, strategic operations, and hands-on project management enables her to take on the challenge of delivering innovative digital workplace solutions for the pro AV market. As Vega Global's Director for Digital Workplace Solutions, Heather works with leading technology manufacturers and providers in designing and delivering fit-for-purpose digital workplace solutions based on the client's business requirements, office footprint, and workplace strategy.
Nicholas Lesek has specialist knowledge and experience in infrastructure strategy, design and operation. In 2014 Nicholas took a up a divisional lead role as APAC Head of Corporate Real Estate and Services for Swiss Re with a second hat as global ICT facilities SME. Nicholas has broad responsibility for leading Swiss RE’s regional corporate real estate requirements taking in real estate strategy and planning, facilities, capital projects, technology and workplace. For the PropTech layer of ABW implementation, Swiss Re in APAC incorporates real time workplace analytics. They use data to see how different parts/segments of the workplace are being utilized and how services are being consumed.
Rachna is VP Operations at Tyk.io which is a leading Open Source API Gateway and Management Platform. She is responsible for managing the operations of the organization including strategy implementation, organizational performance and ensuring the company meets its overall goals and objectives. Rachna has worked in various industries but primarily in the technology sector. Her experience ranges from tiny startups to scaleups where she has faced many challenging environments that have helped shape her as a leader. Rachna grew up in India and has lived in Turkey, UK and now Hong Kong. She is super passionate about diversity in the tech industry specifically and is a member of various women groups in London & HK!